New Delhi, June 24: Navi UPI has introduced ‘Navi Secure’, a unified safety framework that brings together the platform’s existing fraud prevention, risk monitoring and user protection capabilities under a single trust and security proposition.
Instead of relying only on post-facto reporting and recovery, the capability focuses on identifying risk signals early and enabling preventive interventions where applicable.
As digital payments scale rapidly across India, fraud patterns are becoming increasingly sophisticated, spanning social engineering attempts, fake merchants, compromised devices and high-risk digital environments.
The framework combines intelligent risk signals, contextual alerts and preventive safeguards across different stages of the user journey.
This includes measures introduced even at onboarding such as WhatsApp-based verification flows designed to strengthen user validation and reduce impersonation or fraudulent account creation attempts alongside ongoing transaction monitoring and risk-based interventions.
Together, these capabilities are intended to help users make more informed payment decisions while reducing exposure to high-risk scenarios.
As fraud patterns continue to evolve, Navi will continue investing in stronger prevention capabilities and risk intelligence to make digital payments safer and more seamless over time, the company said in a statement.
Speaking on this, Rajiv Naresh, MD & CEO, Navi Limited (formerly Navi Technologies Limited), said: “Given digital payments have become central to everyday life, fraud prevention needs to be real-time and contextual. Navi Secure reflects our commitment to building trust-first financial infrastructure, where safety is embedded into every transaction, not added as an afterthought.
“By combining advanced risk intelligence with user-friendly safeguards, we are ensuring that customers can use UPI with confidence, knowing that Navi is actively working in the background to protect their money.” (BVI)
